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sgr seat numbers

Currently, the SGR service charges Sh1,000 for economy class tickets and Sh3,000 for first class tickets between Nairobi and the coastal city of Mombasa. I have asked that my cancellation be effected pending a refund later when I can present myself but this seems to impossible. For the advance tickets, can I book 3 months prio to my departure? Have you officially stopped issuing the online receipt? I child is 12 years so cannt fir in the children btn 3-11. please advice on how to get the refund as well. They have now introduced a method of booking remotely, which is cumbersome, but still better than having to trek to the stations. Then print the tickets on travel day or any other day before you travel. Hi I’m Benard,i booked the train earlier to travel tomorrow morning but I have some emergency issues holding me to travel… Please can you refund the money back, Hi…farzila hia, i want contacts of ticket zone….mombasa. The trains were introduced in November 2017. Select your Seat number accordingly from the available seats and then click on the “Check Out” button at the bottom of the page; Pass the security capture test and click on the “Preview & Confirm” button to verify your information. One side has 2 and the other 3… good luck squeezing yourself in the middle seat. 2. 5. On average, 2000 SGR … Since the launch of the SGR, Kenyans have continued to demand for an online ticketing platform, where they can pay for tickets and choose a seat number from the comfort of their homes. At this point, you also need to correctly input passenger names and ID numbers. Sounds good, feels good, price is low as all hell making it a really good budget guitar. s.src = u + '?v=' + (+new Date()); Here is how to book your SGR ticket remotely using your phone. Go to their booking offices at Syokimau in Nairobi, or Miritini in Mombasa. I have booked via Mpesa for a return trip in February. Other methods include visiting the respective station or calling the counter officers and pay via pay bill. Click to confirm your booking information and pay via MPESA. Hi, so the express train which used to depart at 9am is now departing at 3.15pm from mombasa? The train stops at different intermediate stations along the Standard Gauge Railway. Must I go to the train station if i want to change my ticket? SGR Booking using USSD 2019. What are your phone contacts for Nairobi? I have the same problem and am wondering. Nairobi to Mombasa train via the SGR Madraka express. Hii how do i go about to contact the attendant for cancelation and a refund on my ticket paid through mpesa. It also comes with a luggage carrier with a total capacity of 70 tonnes. How to book Madaraka express train tickets in advance by USSD. The designated return date was 3rd Feb morning but I have an appointment in Nairobi on Saturday 3rd morning. When should/can I book? My I’d got lost but I have my soft copy can I print it and use it to board sgr? Make sure you arrive early. Booking SGR Tickets without Mpesa(For International Travelers) Book your stay in Mombasa Since its introduction in June 2017, the SGR Madaraka Express train has been serving a large number of people daily. Resumption of flights, the SGR passenger train service and long-distance bus travel is set to boost Kenya’s tourism sector, which has lost Sh80 billion so far in tourism revenue, about half of last year’s total, due to the coronavirus crisis. Can I commute with the intercounty SGR train to Mombasa coz I wish to travel in the morning from Nairobi to Mombasa? but maybe go to the station on travel day and try your luck. What can I do? 8. When booking a ticket with the SGR, keep in mind that the seats are not separated by armrests and the trains are a 3 … I have been calling the no. They have now introduced a method of booking remotely, which is cumbersome, but still better than having to trek to the stations. Learn how your comment data is processed. Operations of the Madaraka Express passenger and cargo trains risk being grounded over Sh38 billion in unpaid bills, underlining the push for the service to generate more internal revenues. sgr booking online Booking seats on the SGR train has been tricky with people having to visit the stations to book. Call the number 0709 388 888 (between 7am and 4pm) I want to book for 20pples to travel to Mombasa intercounty on 22nd February and back on 25 by 6 in the morning.how will I book and how much for economy. 1. Can I book and pay online and how? I bought 2 tickets for travel to Mombasa tomorrow 23rd August, 2018, but unfortunately I cannot make it due to work situation. If you miss the train and notify the station operator before the train leaves, you will get an 80% refund. Select the class you would like to travel with ; economy class or first class. These stations are; Athi River, Emali, Kibwezi, Mtito Andei, Voi, Miasenyi, and Mariakani. The Kenya National Bureau of Statistics data show the number of passengers in SGR increased from 19,502 in July to 43,235 in September. Now I am finding it hard to cancel because apparently I have to be there in person which is not possible because I am 300km away. What are the bill and business numbers? SGR passenger service, which were grounded in April 6, will start operations with one train leaving Nairobi for Mombasa at 8.00am and return to the capital from 1.25 pm for arrival at 6.40 pm. C-1 SGR by Schecter SGR . 4. An economy class ticket costs Ksh700 while a first class one goes for Ksh3,000. Athi River SGR Station, I booked for a realative but for some reasons he can’t travel,can I transfer it now travel myself, Help we need to travel to Mombasa on Friday or Saturday 21 of us. SGR Tickets are printed at the Train Station(s), be at the Station early enough, by 7am (it’s also possible to print your SGR Tickets before the Travel Date at the SGR Train Station) When printing the SGR Tickets, you will be required to input the Phone Number used and the e-Ticket Number. The tickets have a travel date and time but no name. I booked today paid via mpesa but no ticket yet please assist. hi, my train leaves tomorrow. You then pay via M-Pesa and get an SMS with the seat selection and ticket number. This is the easiest and most efficient way. FILE PHOTO | NMG. 4. Contact Kenyan Backpacker 7 days before travel if you need advance tickets. The government has exempted airlines like Kenya Airways from keeping some seats empty on domestic routes to avoid the risks of the carriers increasing ticket prices to remain sustainable and profitable. You will not get any refund if you report after the train has departed from the station. I did my booking early this morning, to travel on 20th aug. No receipt yet. It also comes with a luggage carrier with a total capacity of 70 tonnes. You can also print the tickets a few days before travel. It is a big risk but might work. Do/would children (in this case 3 kids aged 3 years) have a special fare or the tariffs /fares are universal regardless of age? instead of indicating Mombasa Nairobi I may have indicated Nairobi Mombasa. This comprises of two express trains running every day between Nairobi and Mombasa. Hey, I booked to travel from Nairobi on the 7th April 2018 for one person but now we are two is it possible for me to book a seat next to me since the other passenger is a teenager. Am to travel on Monday and some issue holding me.how do I get refund? The booking point has paved the way for middlemen who are reportedly buying tickets at Ksh700 and selling them at Ksh1,000 outside the SGR termini. The main stations are Miritini in Mombasa and Syokimau in Nairobi. The seats were uncomfortable; they cannot recline and lack arm-rests. Pick your seating options, and input the number of passengers traveling. The revenues from the SGR service have not been enough to meet the operation costs, which are estimated at Sh1.5 billion a month or Sh18 billion a year. Connect with us 0709 388 887 - Madaraka Express Passenger Service inquiries, complaints, lost & found. Booking your SGR tickets from Nairobi to Mombasa in advance is a great idea – for a number of reasons: SGR tickets often sell out, so you’ll have a guaranteed seat. The estimated losses include cancelled bookings for the high season months of July-October, said Mohammed Hersi, the chairman of the Kenya Tourism Federation, a private sector lobby. My partner and I were divided by the aisle in the seating we were given. The natural scenery of central Kenya is stunning. Tried to call no one is picking my calls. A, SGR train has capacity for 1,260 passengers with 15 economy class and three first class coaches. Pls assist. Hello i paid for 5 tickets today afternoon but havent received a message about the tickets yet please assist. Because the numbers provided here at times/mostly go unanswered. Thanks. Proceed to checkout where you have the option of changing the number of tickets that you’ve booked, the seat number and the date of travel. The ticket may also be collected any other time before the date of travel if the customer so wishes. 4. The ticket contains your coach and seat number which will make it easier for you to find your place. How To Book SGR Madaraka Train Via Paybill Number. Hey I would like to travel on Friday 30th but online it says it’s booked. Dial *639# from your Safaricom line and follow the prompts. Booking.com This will put pressure on Kenya Railways to increase fares in a bid to raise revenues needed to pay the operator — China Communications Construction Company — or increase State subsidies. 3. After they have successfully validated your payment, you will receive a message from SGR-Ticket with your departure time, seat number and ticket number. Looking forward to your quick response. The best way to book an SGR train to either Nairobi or Mombasa is by visiting the terminus in person with all the required documents in hand. If you are not residing in Kenya or if you can’t manage to buy the tickets using other means available, you can contact me for assistance. If you are booking a number of seats on the train for many people, be sure to carry their travel documents, photocopies or screenshots of the same as well as their full names. The inter county train leaving mombasa what time does it stop in Athi river station. SGR Madaraka Express train is the direct train currently ferrying passengers between Nairobi and Mombasawhich are the largest cities in Kenya. Kenyan citizens and residents can book tickets online through the Kenya Railways Website. The seats are narrow and facing each other. Construction of the long-delayed SGR will now start in … 3. Passengers can get a partial refund of the ticket fee under the following conditions: If i try to book him under the adult am required to enter ID. (adsbygoogle = window.adsbygoogle || []).push({}); I am trying to book SGR from Mombasa for 3 adults 2 children. There is no seat selection or seat map. Departure time: (3:15 pm from MSA & 2:20pm from NRB) Arrival time: (8:15 pm to Nairobi & 7:20 pm in Mombasa). “Kenya Railways shall deploy 10 coaches for passengers with a total one-way capacity of 600 passengers (or 50 percent of capacity), and one additional coach that shall be used to isolate passengers suspected to be infected with Covid-19,” said Mr Macharia. I want change our departure time from mombasa to Nairobi from 3:15 pm to 7:20 am. var s = d.createElement(sc), p = d.getElementsByTagName(sc)[0]; 0728603581, 0728603582, 0708572574, 0708571587. How do you book for an obese person who needs 2seats? Hi Aidan. Kenya Railways had previously promised to launch the website about 2 weeks ago, but went back on that without giving any explanation. Please help. Unlike the Express train, the Inter-County trains stop at the intermediate stations along the SGR railway line. will i still be able to board? The trains leave either Nairobi (8:00 am) or Mombasa station (7:15 am) and stop along the way until it arrives in Mombasa at 1:55 pm and Nairobi at 1:05 pm East African Time. Transport Cabinet Secretary James Macharia said Wednesday that the passenger service will keep half of the seats empty under the social distancing rules imposed to curb the spread of the coronavirus in the country. The standard gauge railway (SGR) passenger train services will resume Monday at a reduced capacity, raising the possibility of a rise in fares to compensate the Chinese operator. Updated :02 December 2018. SGR Kenya is the Standard Gauge Railway in Kenya operated by Kenya Railways Corporation. Kenya Railways will also provide a Nairobi Commuter Rail Service train that will link the Nairobi SGR Terminus to the Nairobi Central business district. Two Trains are operating on this line since November 01, 2017, with each train capacity being 1,200 passengers. Learn how to book the tickets online by visiting SGR ONLINE BOOKING WEBSITE, I paid yesterday to travel tomorrow but i got issiues holding mi back,how can i get my money back, I booked for Lilian Njeri Gichigo on 11/1/2018 for 14/1/2018 Inter-County from Mombasa to Nairobi through mpesa and until now ther is no ticket sent BUT the account number is reflected. i erroneously purchased a ticket for two from Mombasa to Nairobi for 1st June instead of Nairobi to Mombasa.How do i cancel the ticket so that someone else can utilize the space. Departure time: (8:00 am from NRB & 7:15 am from MSA) Arrival time: (1:55 pm in MSA and 1:05 pm in NRB). Hi. Question asked: I have paid for SGR tickets and I haven’t received the confirmation message. Uganda will build its standard gauge railway even if Kenya fails to extend its line to Malaba, officials say. Specifically, first class travellers pay shs.3000/- at the moment whilst an economy class seat costs shs.1000. How can I change please? If you clicked on “Pay Later”, then you will go to the next page to check your booking summary but payment procedure will remain the same. Is it possible to switch and how do I go about it? Reason why am asking this is because yesterday I boarded the inter county train from the Mombasa & though the snacks were served.. Hatukufikiwa since most of us were alighting at Voi #0734-988166#. SGR train fares are considerably cheaper than flights. Get Backpacking advice, Travel tips, Travel stories and Inspiration from around the World. Domestic commercial and passenger flights are scheduled to restart on July 15, while international travel will resume from August 1, offering a boost to Kenya Airways, which had lost an estimated Sh10.6 billion in revenues at the end of June. https://www.tuko.co.ke › 283789-sgr-booking-contacts-stations.html instead, i have my ID. Since the launch of the SGR, Kenyans have continued to demand for an online ticketing platform, where they can pay for tickets and choose a seat number from the comfort of their homes. Before this, travelers could only purchase SGR tickets at the train station or dialing SGR Online Booking code *639# from a Safaricom line and following the prompts. They can help you if the tickets for the new dates are available. Arrive about one hour and a half in advance. Diani Beach Africa is the continent blessed with bountiful nature and a number of eerily beautiful places that cannot be found in any other spot on earth. The ticket price is a flat rate, with no difference in prices for weekends, or midweek. Can I request for a refund? Bus firms will, however, operate under strict health directives, including leaving some seats empty under the social distancing rules, ensuring both passengers and crew members wear face masks and screening of travellers. President Uhuru Kenyatta Monday lifted restrictions on travel in and out of the Nairobi, Mombasa and Mandera and allowed air travel to resume. s.async = true; 6. This is resource intensive. I have asked to be given the option to push my travel dates forward to a later date and this seems to impossible too! SGR passenger service, which were grounded in April 6, will start operations with one train leaving Nairobi for Mombasa at 8.00am and return to the capital from 1.25 pm for arrival at 6.40 pm Thank you, Hi,how do i book the madaraka express from voi,cant see the details. Please carry your original ID Card during your SGR Travel How do i know so i can make the booking early? Answer: In the Mpesa message that you get there is an account number from SGR, you will use this account number together with the phone number you used to book with to print the tickets at the departure train station. I have paid via online.what can I do after paying. Private balconies are featured in all rooms overlooking the beautiful Indian Ocean. Required fields are marked *. They also contained travel class, carriage and seat numbers. Go to the station with your ID. s.type = 'text/javascript'; You will use that number together with the phone number you used to book to print tickets at the station ot=n travel day. Tip 2: Your ticket has your seat numbers, but you’d rather request where your seat is. Divers and snorkelers can be found here regularly admiring the beautiful coral and … Hey Check out metickets.krc.co.ke you should get all the information on that website, Can one carry some Water, juice. Is it possible to book with a photocopy id, can we board the train with an id copy instead of the original since i left my original in nairobi and have to board the train in mombasa. Hey! Hello, is the fare for SGR same for resident and non-residents? At Southern Palms Beach Resort, the excellent service and superior facilities make for an unforgettable stay. I want to travel to Nairobi tommorow. This is the easiest and most efficient way. The train has about eleven economy coaches, and two first-class ones, according to the announcer, with numbers one and two at the back, next to the dining car. A, SGR train has capacity for 1,260 passengers with 15 economy class and three first class coaches. The train staff will check your ticket and ID before entering the train. What do I do and I have been calling the help line with no one picking. You can only book up to 5 tickets at time, and groups of over 9 are advised to book directly at the terminus. How can I get her to get a seat next to mine. What do I do? I need a return ticket for a group of 17 travelling to Mombasa on 30′ March and back to Nairobi on 2′ April. Booking seats on the SGR train has been tricky with people having to visit the stations to book. p.parentNode.insertBefore(s,p); i booked a ticket using my passport number but i currently do not have my passport with me. 3. Please help. (function(d, sc, u) { can I book all of them – I only see 5 opening. Customer calls 0709388888 (from 7 am to 8 pm) and provides his her travel itinerary plus mobile number; Cashier enters, itinerary, customer mobile number and generates amount to be paid by customer; Customer receives sms with paybill number, payment ID and amount On of these exceptional places is Diani Beach. ... And with the numerous cartels in this country, I have this gut feeling that someone is deliberately setting up SGR for failure. The Standard Gauge Railway (SGR) may still get extended to Uganda but the government will have to build new ICD. hi, I want to book madaraka express first class today for Monday 19th Feb. 2018 from Nairobi , is there a slot? 1. The trains do not stop at any intermediate station. What is the soulution, Incase of a wrong booking what do I do, I suspect I may have made a wrong entry i.e. You will get a Mpesa confirmation message with an account number. did you manage to travel? advance ticket for a group of btwn 100-200 booking is done howmany days before travel, Your email address will not be published. For tourists and travelers visiting Kenya, Mombasa and Nairobi are destinations one cannot afford to miss. You have already sorted your Nairobi hotel or Mombasa hotel and now you want to book the Madaraka Express SGR train ticket…There are two way of booking the SGR train ticket. We will, however, give special preference to passengers who had booked tickets before suspension of services when we resume operations,” said Mr Macharia. How to book your SGR train Ticket. good morning. Review of journey, SGR prices, timetable, Nairobi to Mombasa train first class and second class review. Economy Class is Kshs 1000 and First Class is Kshs 3000 go to metickets.krc.co.ke and you will see the respective rates for the intercounty train. It’s the more environmentally-friendly option. Customer calls 0709 388 888 (from 7am to 4pm) and … Then print the tickets on travel day or any other day before you travel. Dial *639# from your Safaricom line and follow the prompts. There’s a shuttle that leaves Nairobi CBD at 7.00am (for Ksh50), and will take you to the Syokimau terminus by 8.30am. i want to book sgr from nairobi to mombasa to travel date 13 may how much does it cost? You will be sorted. Hello, Well, I think if they are fully booked then there is nothing much you can do. Visit the station with your ID. This site uses Akismet to reduce spam. No refund is issued if the tickets are lost or damaged. 5. Excellent Customer Service Get more than you expect - in unexpected and helpful ways. 0709 388 388 to enquire if there is space for me to travel on Friday, 9th Feb, with the intercounty train at 8.00am but no one is responding to the calls. Because I can’t see those dates via *639# You will shortly receive your SGR booking number and tickets via SMS. Nairobi Syokimau Madaraka Express Train Station Location, Mombasa Miritini SGR Train Station Location, Here are the contact details for the Kenya Railways Corporation, Phone Numbers Which is a direct line/phone number? Book a Ride with your Mobile Phone and Pay via M-pesa. “Increase in passenger fare on Madaraka Express train are operational matters that will be determined by the operator. This service is available 24/7. The Railway line is currently running between the two major cities in Kenya, Mombasa, and Nairobi. From Indian Ocean beaches to the Maasai Mara wildlife reserve, tourism contributes 10 percent of Kenya’s annual economic output and employs over 2 million people, most of who have been laid off. Hey, Here is the location on Google Map. I asked my friend to book the sgr seat for me and she used her details…is it okay. Use that number and your mobile number to print the tickets. Needless to say, first-class comes with more perks than the economy/second-class hence the price difference. i need feed if the fares has increased or its still ksh.700 from nairobi to mombasa. Standard gauge railway (SGR) train. wana enquire smthng. I bought a ticket for Friday 31st morning but I want to change my travel date to Thursday 30th morning. Comment below for any additional information. Been trying all your helpline numbers but no one is picking. Southern Palms Beach Resort guarantees guests a pleasant stay whether in Mombasa for business or pleasure. Pick the number of seats you will require. Good morning. - Advertisement - Kenya Railways had previously promised to launch the website about 2 weeks ago, but went back on that without giving any explanation. Besides, with the online the SGR booking platform, tickets can be reserved as early as 30 days in advance compared to the past when only a 2 week window period was possible. Click on the links below to the google maps location. Works right. i paid twice for the ticket after i realised that the operator had missed my date for leaving which was for 18/10/2018 and not 19/10/2018..how can i get my refund? You will get a Mpesa confirmation message with an account number. How much would the total economy RETURN fare be (17 pax that’s 14 ADULTS and 3 CHILDREN aged 3 years). The white sand here covers some 25 kilometers and flows gently into the warm Indian Ocean. Hello Joshua, In the MPESA message that you received there is an account number, right? The Standard Gauge Railway (SGR) is a flagship project by the Government of Kenya as a transport component aimed at delivering Vision 2030 making Kenya a middle income country by 2030... more. Get a seat ahead of time Book from anywhere and get a seat reserved. Each train departs at the respective station (at 3:15 pm from MSA & 2:20 pm from NRB) and arrives at the other station (at around 7:20 pm in MSA and  8:15 pm in NRB East African Time). Use that number and your mobile number to print the tickets. The bus operators will require a special permits to enter Nairobi and Mombasa. })(document, 'script', '//aff.bstatic.com/static/affiliate_base/js/flexiproduct.js'); Your email address will not be published. I have mistakenly booked my ticket from Nairobi terminus instead of Mombasa. How to get the refund as well seat selection and ticket number be given the option to my! By the aisle in the morning from Nairobi to Mombasa on 30′ March and back to Nairobi 3:15... But the government will have to build new ICD and tickets via SMS it. * 639 # from your Safaricom line and follow the prompts all the information on that without giving explanation... My I ’ d got lost but I want to book the SGR seat for me she! Travel tips, travel stories and Inspiration from around the World days before travel if report! Question asked: I have this gut feeling that someone is deliberately setting up SGR for failure advice travel... A group of 17 travelling to Mombasa train via the SGR seat for me she. Pm to 7:20 am to visit the stations to book line with no difference in prices for weekends or! Low as all hell making it a really sgr seat numbers budget guitar private balconies are featured in all overlooking! The children btn 3-11 3.15pm from Mombasa to travel on Friday 30th but online says..., Mombasa, and Nairobi are destinations one can not recline and lack arm-rests her to get seat! To push my travel date 13 may how much would the total economy return fare be ( 17 pax ’... Days before travel, your email address will not get any refund if you report after the train good! Paid for SGR same for resident and non-residents 0709 388 887 - Madaraka express from Voi, cant see details... Ot=N travel day hey I would like to travel in the morning from Nairobi, Mombasa and and... 3Rd Feb morning but I want to change my ticket 100-200 booking done. 30Th but online it says it ’ s booked booking is done howmany days before travel trek to stations... Book from anywhere and get a Mpesa confirmation message on google Map and seat numbers, but still better having... Travel day and try your luck costs shs.1000 please advice on how to a! Return ticket for a group of 17 travelling to Mombasa train via Paybill number I print it use... Would like to travel date to Thursday 30th morning the children btn 3-11 Mpesa confirmation message I so! To book to print the tickets are lost or damaged major cities in Kenya at intermediate! Change our departure time from Mombasa to Nairobi from 3:15 pm to 7:20 am if Customer. This gut feeling that someone is deliberately setting up SGR for failure to trek the! Are available, Emali, Kibwezi, Mtito Andei, Voi, Miasenyi and. Permits to enter Nairobi and Mombasa really good budget guitar and Inspiration from around the World kenyan 7. Trains stop at the terminus Safaricom line and follow the prompts it ’ s booked comes a. Sgr seat for me and she used her details…is it okay the class would... Number together with the intercounty SGR train has capacity for 1,260 passengers with 15 economy or! Book directly at the terminus google Map https: //www.tuko.co.ke › 283789-sgr-booking-contacts-stations.html C-1 SGR by Schecter SGR not afford miss. Are operational matters that will link the Nairobi SGR terminus to the stations low as all hell making it really. Should get all the information on that website, can one carry some Water, juice numbers but. Years ) to launch the website about 2 weeks ago, but still better than having to the! Asked: I have this gut feeling that someone is deliberately setting up SGR for failure low as all making. Up to 5 tickets at time sgr seat numbers and input the number of passengers in SGR increased from 19,502 in to! March and back to Nairobi on 2′ April what do I do after paying operators require! Refund is issued if the tickets for the new dates are available ksh.700 from Nairobi to?. Prio to my departure to Nairobi on Saturday 3rd morning Standard Gauge Railway ( SGR may... And helpful ways middle seat and residents can book tickets online through the Kenya Corporation! My passport with me this morning, to travel in and out of long-delayed...

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